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7/12 Pre-Launch Communication
- Portal Launch Date, 7/20/2004
- üdeupa Offline Date, 10/5/2004
- Second login will be required to access certain services
through üdeupa
- Availability of new Password Reset tool and requirement
to answer challenge questions before logging into the
portal.
- Cougars' Den Alumni Community
7/20 Launch Communication
- Portal now available
- Announcement on üdeupa login page communicating the
Cougars' Den launch and information on the required second
login for certain resources accessed through üdeupa
- Announcement inside udeupa communicating the Cougars' Den
launch and information on the required second login for
certain resources accessed through üdeupa
- Availability of new Password Reset tool and requirement
to answer challenge questions before logging into the
portal.
- Cougars' Den information added at the end of üdeupa
activation/registration.
- Content from previous announcement
- Postcard/Flyer for graduate students at regional centers.
8/4 Post-Launch Communication
- Advertising Cougars' Den
- Reiterate schedule for üdeupa going offline
- Reminder about the required second login for ertain
resources accessed through üdeupa
8/20 Communication: Reminder to Students
- Follow up communication with the same content as the
8/4 communication.
- Postcard/Flyer for undergraduate students in campus
mailbox
9/1 Communication: Reminder to Faculty/Staff
- Follow up communication with the same content as the
8/4 communication.
- Postcard/Flyer for Faculty during orientation
9/21 Communication: Switch to Cougar's Den
- Reminder of üdeupa Offline Date - 2 weeks away
- Switchover of all portal use to Cougar's Den
10/5 üdeupa taken offline
- Disable access to üdeupa services / login
- Put announcement on udeupa.apu.edu address directing
users to Cougar's Den
- Link to communications about new portal (launch
communication documents)
6/30/2005 udeupa.apu.edu DNS entry gone
- From 10/5/2004 to 6/30/2005, udeupa.apu.edu displays text
to inform users that the portal has changed to Cougars'
Den. (and provides a link)
Note: IMT will be soliciting feedback from all
customer groups from pre-launch until August to determine level
of impact of portal transition.
Email: [email protected]
Off-Campus: 1.626.815.5050
On-Campus: ext. 5050
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